Marcella has been INCREDIBLE to work with! She is extremely knowledgeable, friendly and made me feel at peace with her as we navigated the best plan for my horses and my business. The peace and trust she makes me feel is much appreciated! I couldn't imagine trusting anyone else with decisions protecting such treasured assets in my life.
I recently purchased a policy. This was my first time insuring a horse, and Marcella was fantastic to work with! She guided me through multiple policy options to ensure we found the best policy to suit our needs, and patiently answered all of my questions through the process. I highly recommend Marcella - the customer service is exceptional.
Marcella is my insurance agent. Not only does she understand first hand why insurance is so important, but she also explains the fine print, helps you fill out the application, and answers questions that you didn't even know you had. Not to mention, finding a price point that works for you. Insurance is worth it, and having an agent like Marcella makes the process 100% easier.
I came to Marcella with a problem and she came up with a solution so quickly: I explained my situation, the urgency and needs of an equine policy for our facility; Marcella went hard to work, presented me a quote in a timely manner: she is quick, responsive de a true magic worker: Marcella went above and beyond to confirm coverage, deliver and made sure to let me know she was there for any questions I may have when reading through the policy! I am forever grateful for Marcella!
I highly recommend Equine Insurance Professionals, LLC and Jennifer Oliver! My previous farm insurance company decided to non-renew this year and having some special circumstances, I was running into roadblocks with every agency I contacted for 3 months. I was living in a world of "No, we can't help you" until I stumbled across Equine Insurance Professionals and sent a last ditch effort email to Jennifer and she was my YES person! In a week, she was able to provide me with farm insurance! Jennifer was the easiest person to deal with during all of my contacts! There are not enough "Thank You's" to even describe how happy and satisfied I am!
Thank you so much ! I am so grateful to have your help! An amazing experience and I highly recommend!
Highly Recommend Jennifer! It was my first time purchasing a horse of my own and she helped me get him fully insured with both mortality and major medical very easily and quickly. Unfortunately, just 50 days after I purchased my horse, he suddenly became very ill and ultimately put to sleep. I was absolutely overwhelmed and devastated, but Jennifer and the insurance company were so great to work with that they truly made such a terrible experience as easy as possible. I also received all of my insurance checks super quickly. I will definitely be using Jennifer for any future horses I purchase.
Jennifer has been professional and thorough with several of my horses' insurance needs. She has advised me very well with a half a dozen horses over the past 7 years. I send all of my clients to her. I highly recommend her!
Jennifer is an incredibly helpful equine insurance agent. She is so knowledgeable and answered all of my many questions- she made sure that my new horse wasn’t over or under insured, and made my horse insurance experience really easy! Thank you!
Thank you for your efficient service during such a busy season! Really appreciate you making sure to dot all the i’s and cross all the t’s! Great rates and great service!!!
Jennifer is a true professional with high integrity and such a delight. She has brings a breath of fresh air to the equine insurance business. Having purchased a number of policies for horses at our farm, I believe we can give a good and fair assessment of the services provided. First, she always calls us back the same day and/or returns emails promptly with the estimate for the insurance coverage and payment options. She has gone above and beyond to find payment options that fit the budget. Jennifer has made the process so easy we are able to obtain insurance in a single day! Most savvy people know that you don't find out how good your insurance is until you have to file a claim. Good news here friends. We had an unfortunate client who had a sick horse that eventually was lost at a reputable horse clinic. Jennifer was on the spot providing a sympathetic ear and then assistance in filing the claim first for the major medical care and later for the mortality claim. NOT once did she blink, bulk, make excuses or waiver in supporting our client during their stressful loss. I have to fight back the tears in telling all of you about this event and how proud I am of knowing Jennifer. Now that I am in tears, I will close here, I can not say enough good things about Jennifer. She is truly passionate about the horses and her clients. Everyone at Brookhill Farm loves her!!! Thanks for always being there for us and our clients!